*Taxes not included. A specific Cable modem is required and can be purchased (new or refurbished) or rented; fees vary based on modem selection and include Shipping. Customers may use their own modem, however Auracom is not responsible for supporting the modem, and the modem must be on an approved modem list.  Refurbished equipment is based on availability. A $50 Installation Fee applies to all new Installations. A $50 Installation Fee applies to Internet reconnections and/or changes of address. Any offers and specific plans available where technology permits. Use of Auracom services are subject to our Acceptable Use Policy.  All prepaid plans are paid in full up front and are non-refundable after the first 30 days from the install date.