Auracom - Your Internet Service Provider (ISP)

Attention Interhop mail users. Interhop is pleased to announce that we have transitioned our mail services to Google Apps.
Please click here if you have questions regarding the migration or enter this URL into your browser http://www.netfaqs.com/google/.

For questions regarding configuration of your email (Outlook, Outlook Express, Windows Mail, Mac Mail, etc, please go to http://www.interhop.net/googlemail. If you would like to access your mail via the web, please go to http://webmail.interhop.net.

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This page will display any network services or connectivity problems being experienced by Auracom at this time and in the past. If you have any further questions about a problem area and how it affects you, please feel free to contact the customer service department.

If you have any questions, send an e-mail to support@auracom.com.

Existing Issues

6/8/2009

Orangeville, ON PoP Going Off-Line Today

The Orangeville, ON POP number in Canada is going off-line today. If you were using this number, please consult the list of alternative access numbers to find a replacement. Everyone should have an alternative access number available, no one should lose coverage.

3/4/2008

Level3 issues

There appears to be an issue with the Level3 network right now in the midwest from Texas to Arkansas, on up to Kansas, Indiana, and Ohio. We have already contacted the vendor and have a ticket open with them, but they do not have any further details on the issue yet.

12/27/2007

Logan Ohio Access Number Issue

Several access numbers in Logan Ohio are down and returning dead air.

1/11/2010

Phishing Emails

There are many Phishing emails going around currently. Please have end users with Google report them if they are complaining about them. As per Google''s help instructions:

http://mail.google.com/support/bin/answer.py?hl=en&answer=29381

Also for US customers, they can report them to the government at:

http://www.us-cert.gov/nav/report_phishing.html

No escalation is needed.

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Toronto CLEAR 55 76 / 65
Montreal CLEAR 59 80 / 63
Halifax P/CLOUDY 57 75 / 58
Calgary M/CLOUDY 55 54 / 41
Vancouver LGT.RAIN 57 67 / 53

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